Frequently Asked Questions
Everything you need to know about our professional-grade fishing gear.
How long will it take for my order to ship?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy for Grundens gear?
We offer a 30-day return policy on all items purchased through our website, provided they are in new, unused condition with original tags attached. Please note that certain clearance items may be final sale.
Does Grundens offer a warranty on waterproof products?
Yes, we stand behind our craftsmanship. Our products are covered by a limited warranty against defects in materials and workmanship. This does not cover normal wear and tear or damage from misuse.
How do I determine the right size for bibs and jackets?
We provide a detailed size chart on every product page. Since many of our items are designed for layering, we recommend measuring over the clothing you plan to wear underneath for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Currently, we ship to the United States and Canada. For other international locations, please check our dealer locator to find a local Grundens authorized retailer in your region.